Concierge Support

Have Your Own Question?

What is Concierge Support?

Specialist Disability Accommodation (SDA)

Some people living with a disability are eligible to receive financial support from the National Disability Insurance Agency (NDIA) for Specialist Disability Accommodation (SDA). This funding allows housing developers to build specialist housing solutions, designed for those with extreme functional impairment or very high support needs. SDA funding does not, however, pay for the supports delivered within the home, which is typically covered by other funding streams.

Often, a number of SDA apartments may be built within a larger, mainstream residential development. Where this is the case, a concierge support team is on hand 24/7, to provide unplanned supports to those living within the SDA apartments.

Concierge Service by JB Care

Our Concierge Service is a 24/7, on-call service, shared by a number of people living within the same building, that provides unplanned support if you need it in your new home. A member of staff is on-site, day and night, unobtrusively located offering you the peace of mind support is there should it be needed.

Choice and Control

Concierge Support runs alongside your Individual Support services, giving you even more choice and control over who provides your supports. However, if needed, JB Care’s experienced support workers are on hand to provide further supports as well as the Concierge Support.

Why Choose JB Care?

All the in-home services you need

A kind and friendly helping hand can make all the difference. From social supports and help around the home and so much more, we’ve got your best interest at hand.

Tailored, flexible services which are personalised to your needs

Our Clients are our number one priority. You will be matched with a support worker who spends time with you to understand your needs. With a good understanding of your likes and dislikes, we can provide advice to help you make educated decisions. As your needs change, we will work with you to ensure you receive the services and the highest quality of care.

Access to Registered Nurses

JB Care has access to registered nurses to support our staff to make sure they have the information and training required to deliver the highest quality of care.

Professional, highly trained staff who truly care

Our staff are kind-hearted, knowledgeable and capable. They undertake ongoing professional development to ensure the highest quality of care. You can trust that they are thoroughly vetted internally before they meet with you.

Support 24 hours a day, 7 days a week

We’re here to support you every day and night, including weekends and public holidays. Services can often be arranged within 24 hours and our flexibility means we can support you in an emergency. If you’d like any services temporarily due to a holiday or family coming over, we’re also flexible enough for this. If you travel within Australia, your services can follow you as normal.